Service Fusion vs Field
Field service management software with unlimited users on every plan, aimed at established service companies. Here is how it stacks up against Field, price by price and feature by feature.
Pricing verified 2026-09-14
What each one costs
Service Fusion does not publish prices. Ours are all public.
- StarterUnlimited usersNo published price. Scheduling, estimates, invoicing, QuickBooks sync, text alerts, company reviews.Not published
- PlusUnlimited usersNo published price. Adds job photos, inventory, job costing, integrated voice and text, company reviews, and up to 3 technician reviews.Not published
- ProUnlimited usersNo published price. Adds API, e-sign, customer web portal, progress billing and recurring invoicing, and up to 5 technician reviews.Not published
No price is published on the pricing page as of 2026-08-24: the tier cards carry feature lists and a demo request, with no rate and no billing toggle, so the cost is only knowable on a sales call. No contract required. GPS fleet tracking and the VoIP call system are separately priced add-ons.
Free trial: None published; demo only. Free plan: no.
- Starter2 seats includedFree to start. No card required.Free
- Solo2 seats includedFor one person running the whole operation.$12/mo$10/mo annual
- Growth5 seats includedFor teams dispatching jobs every day.$39/mo$32.50/mo annual
- Scale10 seats includedFor operations running a full board every day.$99/mo$82.50/mo annual
Every price public. Annual billing gives you 2 months free. No card required to start.
Feature by feature
Compared against publicly documented capabilities as of 2026-09-14. Where Service Fusion's scope is unclear we mark it Unclear rather than claim it is missing. Our column reads live from the same source as our pricing page.
Legend: Limited = present but narrower. Add-on = costs extra. Field labels show the plan where a capability turns on.
Where Service Fusion is strong
- Unlimited users on every plan, so costs do not scale per seat
- QuickBooks Online and Desktop integration from the entry tier
- No contracts, with onboarding and unlimited support included
- Integrated VoIP with call tracking available
What buyers flag
- No price is published anywhere on the pricing page, so the cost cannot be compared without a sales call
- The mobile app splits sharply by platform: iOS rated 4.6/5 versus Android at 2.8/5 across roughly 800 reviews, with Android users reporting crashes and failed photo uploads
- No offline capability; the app does not queue actions for later sync, so it stops working without a connection
- Reviewers report repeated price increases (one cited a third increase in as many years, with 2 weeks' notice for an August 2025 change) and no self-serve portal to view their own plan and billing
Drawn from public reviews and their own published pricing structure.
What only Field includes
- Hiring + onboarding with e-sign W-9 / W-4
- AI that acts on your live data
- Autonomous AI employees you can build
- AI video + creative studio from your photos
Common questions
How much does Service Fusion cost?
Service Fusion does not publish prices; you have to talk to sales for a custom price. No price is published on the pricing page as of 2026-08-24: the tier cards carry feature lists and a demo request, with no rate and no billing toggle, so the cost is only knowable on a sales call. No contract required. GPS fleet tracking and the VoIP call system are separately priced add-ons.
Does Service Fusion have a free plan?
No. Service Fusion offers a trial (none published; demo only), but no free plan. Field starts free, with no card required.
Is there a cheaper alternative to Service Fusion?
Field starts free and paid plans run $12 to $99 per month, with 2 months free on annual billing. Every price is published, so you can check the numbers yourself before signing up.
What is the main difference between Service Fusion and Field?
Service Fusion is field service management software with unlimited users on every plan, aimed at established service companies. Field covers the same daily work and also includes an AI assistant on every plan, a branded website from the first paid tier, and hiring with e-signed tax forms, at published prices that start free.
How do I switch from Service Fusion?
Start free, bring your existing records over, and run both side by side until you are confident. There is no card required to start and no contract locking you in.
Service Fusion is a trademark of its owner; auzzet is not affiliated with or endorsed by it. Competitor pricing and features were checked on 2026-09-14 from the public pages listed in our records and can change at any time; confirm current numbers on their site. Spot something out of date? Tell us and we will fix it.